WEB-BASED CALL CENTER

Next-Gen
Cloud Telephony
Platform

Empower your agents with crystal-clear WebRTC voice, predictive dialing, real-time analytics, and seamless CRM integration — all in one platform.

500+
Active Agents
10M+
Calls Processed
99.9%
Uptime SLA

Live Dashboard

Campaign Overview

LIVE
📞
24
Active Calls
👥
18
Agents Online
0:23
Avg Wait
R

Ravi Kumar

Ext: 101

In Call
P

Priya Singh

Ext: 102

Available
A

Amit Shah

Ext: 103

Break

Integrates with your favourite CRM

Zoho CRMHubSpotSalesforceFreshsalesLeadsquaredKylas

Everything Your Call Center Needs

From predictive dialing to real-time analytics — Softdial gives your team every tool to close more calls.

🎯

Predictive Dialer

AI-powered dialing that connects agents only when a human answers. Maximize talk time, eliminate manual dialing waste.

🌐

WebRTC Browser Calling

No hardware needed. Agents call directly from browser with crystal-clear audio. Zero setup, instant deployment.

📊

Real-Time Analytics

Live dashboard with call stats, agent performance, queue depth, and campaign progress — all updated every second.

🔗

CRM Integration

Native integration with Zoho, HubSpot, Salesforce, Freshsales, Leadsquared. Click-to-call, auto lead sync, disposition push.

📱

Mobile App (Android)

Agents work from anywhere with the Softdial Android app. Full dialer, call history, and CRM data on mobile.

🎙️

Call Recording & IVR

Automatic call recording, IVR flow builder, and voicemail. Full compliance and quality assurance built-in.

Auto & Manual Modes

Switch between predictive, progressive, preview, and manual dial modes per campaign. Total flexibility.

👥

Multi-Campaign Management

Run unlimited campaigns simultaneously. Per-campaign trunks, scripts, dispositions, and agent routing.

🔒

Enterprise Security

Role-based access, encrypted calls, NDNC compliance, audit logs, and single sign-on support.

Up & Running in 3 Steps

No complex setup. Start making calls within minutes of signing up.

01

Register & Configure

Sign up, create your campaigns, upload lead lists, configure your SIP trunk or use ours.

02

Add Agents

Create agent accounts, assign campaigns, set up skills routing. Agents log in from browser — no app needed.

03

Start Calling

Launch campaigns and watch calls flow. Monitor live, pull reports, export CDR, sync with your CRM.

Simple, Transparent Pricing

No hidden fees. No per-minute surprises. Pay for agents, not minutes.

Starter
₹10,000
per month + GST
  • Up to 5 Agents
  • Manual & Preview Dial
  • Basic Reports & CDR
  • WebRTC Browser Calling
  • Email Support
  • 1 Campaign
Get Started
Enterprise
Custom
talk to us
  • Unlimited Agents
  • All Pro Features
  • Dedicated FreeSWITCH
  • Custom CRM Integration
  • SLA-backed Support
  • On-premise Option
  • White Label Available
  • API Access
Contact Sales

All plans include 14-day free trial. No credit card required.

CRM Integration

Works with Your
Favourite CRM

Zoho, HubSpot, Salesforce, Freshsales, Leadsquared — native integration with click-to-call, auto disposition sync, and real-time lead updates.

Zoho CRM HubSpot Salesforce Freshsales Leadsquared Kylas CRM Custom API
View Integration Docs →

Ready to Boost Your
Agent Productivity?

Join 500+ agents already using Softdial. Start your free 14-day trial — no credit card, no commitment.